Bet Tuason of Vancouver says overcrowded buses often roar by.
“Us in the disabled community we have very little options. Take the bus? It’s not really an option because they keep passing us! Most buses now are full and every time we miss a bus, our waiting period is now, not just 15 minutes, it goes up to an hour, and then an hour and a half.”
Craig Langstone of Burnaby says the alternative is the HandyDart service. He says he often waits hours to get picked up.
“It’s not good use of my time waiting around for transit to get picked up, especially around the winter months.”